Shipping policy
Shipping Policy
Because every item is custom-made to order, please account for both production and transit times:
-
Production: It typically takes 2–7 business days to create your product.
-
Shipping: Once produced, delivery times vary based on your location and the specific print provider.
2. Estimated Shipping Times
Shipping times are estimates and not guaranteed. Most orders arrive within the following timeframes:
| Destination | Estimated Delivery (After Production) |
| USA | 3–7 Business Days |
| Canada | 10–15 Business Days |
| International | 10–30 Business Days |
3. Shipping Rates
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
-
Note: If your order contains different types of products (e.g., a mug and a t-shirt), they may ship in separate packages because they are often produced at different facilities.
4. Tracking Your Order
Once your order has been handed over to the carrier, you will receive a shipping confirmation email containing a tracking number. Please allow 24–48 hours for the tracking information to update.
5. Customs, Duties, and Taxes
For international orders, please be aware that your country may charge import duties, taxes, or VAT. These charges are the responsibility of the recipient and are not included in the shipping cost paid at checkout.
6. Address Accuracy
Please double-check your shipping address before finalizing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, you will be responsible for the reshipping costs.
Pro-Tip for Your Store: > Since Printify's actual costs change depending on which "Print Provider" you choose (like Monster Digital vs. SwiftPOD), I recommend checking your Printify Dashboard under "Shipping Rates" to see if you want to offer "Flat Rate" shipping or "Weight-Based" shipping to your customers.